LOADINGWarming up the paddock…
Ten rules. Six are hard (break and you're out). Four are soft (break and buyers see it on your profile). Read them before listing. We enforce them.
No stock photos. No "representative" Google images. The buyer is going to inspect the part you ship — show it the way they'll see it. We auto-flag listings that fail our reverse-image check.
Rust, leaks, cracks, missing hardware, prior repairs. If a buyer can find it under their own car, you can find it under yours. Hidden damage = guaranteed dispute + ban.
If we get a credible police report on a part — VIN-bound or otherwise — we co-operate fully and the listing comes down.
No fake Wisefab, no fake BC Racing, no Aliexpress-as-Bilstein. Put the brand on the listing only if it's real. Misrepresentation = permanent ban.
Items prohibited by CARB / EPA can't ship to California. List shipping restrictions — we filter automatically when a buyer state is in the restricted list.
Stripe escrow holds funds until the buyer confirms delivery. "Just send Venmo" gets you scammed (it's the most common attack vector in this hobby). We'll lock accounts that try to circumvent escrow.
If you decline an at-or-above-asking offer, your acceptance rate stat drops. Five+ declines and you start showing as "Selective seller" on cards. You're not banned — buyers just learn what they're dealing with.
You committed to the shipping window in your listing. Beat it or update it — silence on a tracking number is the second-most-common scam pattern.
Only buyers and sellers in a closed transaction can leave reviews of each other. No "friend boosted" reviews — we'll catch them.
Open a dispute through the order page. Don't spam the seller, don't @ them on Instagram, don't threaten to "expose" them in a YouTube video. The mediation flow exists so you don't need to.
See a hard-rule break? Use the Report button on the listing or the user's profile. Confirmed breaks land the seller on /blacklist with the reason and a redacted handle, visible to the whole community.
Sellers who keep a clean track record show up on /whitelist — the public list of trusted operators in the community.